Frequently asked questions

Do the properties have hot tubs?

Both The Milkshed (sleeps four) and The Hideaway (sleeps two) have their own private hot tubs. They are very popular and a lovely place to relax. The night skies can be incredible!

Do you provide a welcome pack?

We include basics to get your holiday off to a smooth start - toilet rolls, kitchen towel, hand soap, washing up liquid, dishwasher tablets, fresh sponge and cloth, bin bags, cling film, aluminium foil, salt, pepper, extra virgin olive oil, teabags, coffee, sugar and milk. We always leave a welcome treat too! ​

Can we order an online grocery shop for arrival?

We offer a complimentary grocery unpacking service so if you would like your groceries to arrive before you do, you are welcome to book a delivery slot and when you get here your food will have been carefully unpacked and put away neatly. Waitrose, Sainsbury's and Tesco all deliver to The Milkshed and we ask that you book your slot between 11am and 2pm. ​

How do I book catering?

We offer a catering service so you can sit back and relax - please see our Catering page for further information and details of how to book.

Do you accept pets?

We are currently a pet free property.

What equipment and entertainment is available?

The Milkshed has a variety of books, magazines,  toys, games and puzzles for your entertainment. We have also provided items such as a hairdryer, an umbrella, a picnic rug, a BBQ, Nespresso machine, a shopping bag and a torch. There is a 42 inch smart TV with netflix.

The Hideaway has most of the above with the exception of toys. It is TV-free as it is intended as a retreat but we have put in a fabulous record player with bluetooth speaker so you can play records (provided) or connect to your spotify or the radio.

What are your arrival days?

Arrival days for The Milkshed are Fridays and Mondays and arrival days for The Hideaway are Mondays, Thursdays and Fridays. We are sometimes able to offer greater flexibility for last minute bookings.

How do we find you?

Once we have received your final balance payment, we will send over welcome information, directions etc.

What time is check-in and check-out?

Check-in is from 4pm on your arrival day and check-out is 10am. We ask that you please stick to these times to ensure our housekeeper is able to do her job within the designated hours.

When do we need to pay?

We ask for 25% deposit upon booking, with the balance being due eight weeks prior to arrival.

How close to the seaside are you?

We are about 20 minutes away from the coast.